ASETO Blog

September 3, 2026

What Happened When a Journalist Got a Call From an AI Voice Agent

A Sigmalive journalist was not expecting much when the phone rang. It was a call from a medical center in Nicosia, confirming an appointment with an ophthalmologist for Friday the 14th of August at 11am. The voice on the line was calm, natural, and easy to follow. It confirmed her name, gave her the appointment […]

August 30, 2026

How AI Call Evaluation Software Evaluates 100% of Customer Calls

Imagine a call center where every customer conversation gets reviewed, not just the 3% a supervisor manages to spot check before heading home Friday. That is the promise of AI call evaluation software, technology that listens to, transcribes, and scores 100% of customer calls, catching problems and praise a human team could never keep up […]

August 30, 2026

How AI Outbound Calls Are Changing the Way Businesses Generate Leads

Cold calling tends to have a not so great reputation. Lists go stale, reps burn hours dialing numbers that never pick up, and the leads that do answer often get a rushed, inconsistent pitch depending on who happens to be on shift that day. With AI, outbound calls are changing in a big way to […]

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What Happened When a Journalist Got a Call From an AI Voice Agent

September 3, 2026

A Sigmalive journalist was not expecting much when the phone rang. It was a call

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