ASETO Blog

May 19, 2026

How Insurance Companies Use AI to Improve Client Communication

The insurance industry has long had a reputation for being slow-moving, bogged down by administrative paperwork, complex policy jargon, and frustrating roadblocks in communication. When a policyholder reaches out due to an auto accident, property damage, or a medical issue, these are highly stressful moments where every second counts. They need fast, clear, and empathetic […]

May 13, 2026

ASETO AI Gains Recognition For Greek and Cypriot AI Voice Innovation

Voice technology has come a long way, but for smaller language communities, especially dialects it can still be a challenge. This is exactly what the Aseto AI is working to improve. In a recent SigmaLive feature, the Cyprus-based company shared how it developed speech recognition technology designed specifically for the Greek language and the Cypriot […]

May 13, 2026

How ACS Courier Used Customer Service Automation to Handle 21,600 Interactions

As a courier business grows, keeping up with customer inquiries can become a challenge. People want to know where their package is, when it will arrive, which branch can help them, and what to do if something unexpected happens. For a company like ACS Courier, who operates across Cyprus with more than 28 branches and […]

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How AI in Hospitality Is Redefining Customer Service in Hotels

April 29, 2026

A core component to hospitality is about making people feel looked after. That has always

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